Mistakes You Make When Apologizing
- By
Julia Austin
Source: SDI Productions / Getty
Not doing much listening
If you think of what you’ve needed when somebody wronged you, you probably needed them to grasp how they made you feel. You didn’t need to understand where they were coming from, per se. That can help, but it doesn’t provide full satisfaction. It’s too common, as the one saying sorry, to do a lot of talking and not much listening, which is a mistake. Dr. Jackson says, “Rather than trying to explain yourself, simply seek to listen and understand the other person’s point of view as to how you hurt them and answer any questions they may have about the situation.”
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