How Small Businesses Can Pivot Amid An Unexpected Crisis
- By
Julia Austin
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“Get it, want it, capacity to do it” in employees
“What really determines success is the right people in the right seats,” Warner states. “Based on a job description, there’s something called GWC — get it, want it, capacity to do it. Get it is: we assess can this individual do the job. Do they have the skill set? The experience? Want it is: just because you have someone who has been doing a job for numerous years, you still need to have check-ins with that employee to determine if they still want this job. That’s where you look for a passion fit. If you don’t ask if they want it, you may have someone in a job they no longer want. Capacity is: does the employee have the bandwidth to perform the job?”
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