The Customer’s Not Always Right: 9 Things People Do That Annoy Customer Service Workers

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Does My Tag Say Personal Shopper?

When you enjoy what you do in retail, even for a minute, helping people find what looks good on them and what is good for them is fun. Really. But there’s a difference between helping someone get a good start on their shopping, and becoming a personal shopper for them. I’ve watched grown women get their feelings hurt when you tell them you need to check on other customers, and seriously, that’s just not a good look. Know that you are never the ONLY person shopping in a store, and if you are then that establishment has bigger problems to worry about, so be patient and understanding. Ask for a name if you want to follow up with a busy sales associate, but don’t throw your bag at them and point them in different directions like they’re Sophia in The Color Purple.

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