The Customer’s Not Always Right: 9 Things People Do That Annoy Customer Service Workers

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Know When You’re Wrong and Let It Go…Quickly

So you picked up a product that you thought was on sale and you get to the register thinking it’ll be half off because of a sign you saw. But in actuality, that sign was for something on the opposite side of your chosen item, and when you get in line, you’ll get a surprise when the price shows up. When you make that embarrassing decision to ask the cashier or an associate to walk back with you to prove what you thought you saw on the sign, when it comes to light that you were incorrect, just let it go. Seriously. Barking about your new definition of “false advertising” won’t get you the item for any cheaper if the manager already said no, and telling the cashier you’ll never come back to the store, trust me, means nothing to them. Trying to get other people riled up because you’re irritated isn’t cool, so be the bigger person. You don’t have to apologize for your error by any means, just shrug it off and keep it moving.

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