The Customer’s Not Always Right: 9 Things People Do That Annoy Customer Service Workers

Treating Customer Service Workers Like Peasants

When I worked in retail, I had many an episode with customers who thought that because I sometimes couldn’t get them what they wanted, when they wanted, how they wanted it, I was some sort of idiot. An idiot who should do better since I made the choice to work in retail and would be working there for the rest of my life. PSYCH. To be real, many a person that throws on an apron, walks around with a pen and pad to take orders and throws a tag on their boob is NOT trying to spend the rest of their lives picking up after rude strangers. Many are trying to pay for school, look for full-time gigs in their area of study or are just getting what they can get in this craptastic economy. And even if they do make the choice to work in customer service and love it, that doesn’t make them any less of a person deserving of respect than you. Not cool. Just because you got to spend your Saturday “parlaying” and shopping doesn’t mean you get to talk down to people like you run things. Basically, treat other people how you would want to be treated, or sit the hell down somewhere.