What if we can’t fix things?
Matthews explained that just because you don’t believe you can come to a solution doesn’t mean you don’t get something out of hearing the other person out. “Listening shows that you are invested in the relationship and that what the other person has to say matters. It also helps clarify miscommunication and allows a safe place to process concerns. Listening can disarm any argument and it provides a common ground to establish solutions to heavy problems.”