How To Deal With Difficult Neighbors, According To A Conflict Expert
- By
Julia Austin
Source: Westend61 / Getty
Be sweet instead of sour
“In my experience, you certainly catch more bees with honey,” Peterman says. “Maintaining a calm demeanor, speaking in a neutral tone, and being aware of your body language can go a long way. Sometimes in a negotiation there are trade-offs and one action may be predicated or contingent upon another action, compromise, or accommodation. Perhaps you may have leverage or an incentive that may motivate your neighbor to hear you out or reach a resolution. Your neighbor may also share an issue that you were unaware of and ask you for something. The point here is to try to have an open mind and be flexible.”
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