Here’s How To Handle A Last-Minute Flight Cancellation

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Get On The Phone While You’re In Line

Traveling black woman with baggage using smartphone on street

Source: Philippe Degroote / Getty

There’s no harm in pulling double duty. If you are waiting in a long line to speak to a ticketing agent, you can simultaneously call the airline. Hold times might be long. However, if the airline customer service representative answers while you’re still in line and you can handle your issue over the phone, you can step out of line. If the in-person attendant tells you your request can only be handled over the phone, at least you’re already partway through your wait time.

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