6 Toxic Communication Habits You Need To Break Today - Page 5
4. Distracted “Listening“

Whether it’s checking your phone mid-chat or mentally drafting tomorrow’s to-do list, distracted listening sends a clear message: “You’re not important right now.” It might not be intentional, but when you do this, it can come off as rude or possibly “infuriating” to the person who is trying to speak, Drexel University notes.
Commit to being fully present. Put the phone down, close the laptop, and give the speaker your full attention. If you notice someone else is distracted, a gentle nudge—either with humor or honesty—can help bring them back to the moment.