How Social Media Is Helping Public-Relations Sector Not Just Survive, but Thrive

August 24, 2010  |  

(Ad Age) — In 2009 Katie O’Brien was looking for an agency partner to help her launch a major digital effort. The global digital marketing manager at Ben & Jerry’s issued a brief to a traditional digital shop and a traditional PR agency, Edelman. The plans they brought back were, in Ms. O’Brien’s own words, “night and day.”

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