The Overlooked Piece of Social Media Real Estate

- By

(Social Media Today) — A few weeks ago I experienced a poor customer service experience that I blogged about here. Out of a subtle rage I decided to research all I could about the company and make as many people aware of my experience so others could avoid running into a similar situation. What I discovered borderline shocked me. When researching online, most of my consumer reports and experiential information regarding that company came in the form of message boards. I had almost forgotten about them.

Read More…

Comment Disclaimer: Comments that contain profane or derogatory language, video links or exceed 200 words will require approval by a moderator before appearing in the comment section. XOXO-MN