Teen Accidentally Charges $733 Of Sephora Products To Mom’s Credit Card, Guess What She Does

November 28, 2016  |  

I say that I don’t like window shopping and casual browsing but that’s not entirely true. This past weekend I spent more than an acceptable amount of time cruising my favorite beauty brands’ websites for Black Friday deals and throwing an exorbitant amount of products into virtual carts I knew would never see a checkout. There’s just something about the possibility of having certain items that gives you a rush and it feels even more real when you pop the items in a cart as if you might actually have the audacity to purchase them. And that’s why I sympathize with Alex Dello, a Pennsylvania teen who I easily could’ve been if I was as in to makeup at 15 as I am now.



Last week Alex uploaded a hilarious video of what every beauty junkie does on Sephora.com: fill up their basket with way more stuff than they plan on buying — or can afford. But Alex’s story got a little too real when, in the midst of trying to check a gift card balance, she accidentally checked out her cart. And because there was no money on the gift card, the total amount was charged to the credit card on file which belong to her mother, all $733 worth.

This is the point where perusing turned into panic and Alex reached out to Sephora to try to cancel the transaction, but because the card wasn’t in her name there was nothing customer service reps could do. “I couldn’t prove that it was my card, it basically looked like fraud and I tried to back out of the crime,” she told BuzzFeed News.

Alex then had no choice but to tell her mom what happened, and she did what any irresponsible teen who knows they’re about to get it would do: send a text.


Thankfully for Alex, she has, arguably, the coolest mom on earth. DelloStritto told BuzzFeed News of the situation: “I panicked and at first she did not include the total. Knowing her and her love of makeup, I knew it had to have been a lot for her to be texting me.”

It was a lot indeed, but not too much for the mother who works at a school bus driving company. In the end, she let Alex keep everything she bought as an early Christmas present. #MomGoals

What would you do if your daughter racked up a bill like this at Sephora?

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