Bank Of America Says Sorry For Apple Pay Glitch But Blames Apple
Apple just launched its mobile payment service Apple Pay and it’s already hit a snag.
It seems when people recently used the new system, Bank of America double-billed customers. BoA of course is apologizing, but it’s not taking full blame. According to a bank spokeswoman, the glitch involved about 1,000 transactions and that all duplicate charges will be refunded, reports The New York Daily News.
Purchases are made with credit cards issued by many U.S. banks.
Apple says the problem affected “a very small number of Apple Pay users.”
One of customers who were affected was CNN reporter Samuel Burke, who contacted the bank and they blamed Apple’s system.
Burke wrote on CNN Money: “I called up Bank of America and they assured me it was a problem on Apple Pay’s end. That seemed feasible, because all of the purchases I made without Apple Pay were only charged one time.”
You can use Apple Pay (once they fix the glitch, of course) at: Aéropostale, American Eagle Outfitters, Babies’R’Us, BJ’s Wholesale Club, Bloomingdale’s, Champs Sports, Chevron and Texaco retail stores including ExtraMile, Disney Store, Duane Reade, Footaction, Foot Locker, House of Hoops by Foot Locker, Kids Foot Locker, Lady Foot Locker, Macy’s, McDonald’s, Nike, Office Depot, Petco, RadioShack, RUN by Foot Locker, Sports Authority, SUBWAY, Toys’R’Us, Unleashed by Petco, Walgreens, and Whole Foods Market, reports Daily Mail.
Later this year Sephora, Staples, Urban Outfitters, Walt Disney Parks and Resorts will add the service.