“Sorry, I’m Going To Have To Put You On Hold”: 9 Annoying Customer Service Habits

July 15, 2014  |  

Whether you’re interacting with an automated robot or a real life human being, customer service calls drive us all to the brink of insanity. One Comcast consumer successfully captured the all-too-familiar maddening experience by recording an infuriating conversation with a Comcast service rep. It was a phone call that, sadly, we can probably all relate to.

We feel bad because we know that, for the most part, the rep is doing what they’ve been instructed to do. But still… ugh.

On that note, let’s delve into some of the most agitating customer service habits that we’ve all had to endure, shall we?

Additional contribution by Tonya Garcia

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