According to the carrier, 20 million Americans were charged overage fees by carriers in 2013 and it estimates that customers pay AT&T, Verizon and Sprint more than $1 billion in overages annually.
“I’m laying down a challenge to AT&T, Verizon and Sprint to join T-Mobile in ending these outrageous overage penalties for all consumers — because it’s the right thing to do,” T-Mobile CEO John Legere said in a statement. “Overage fees are flat out wrong.”
Unlike the other carriers, T-Mobile doesn’t charge overage fees for its Simple Choice and its new Simple Starter plan, and it announced it would cease charging overage fees to users of its older plans.
But customers on its Simple Starter plan now have the option to pay for “additional data sessions” if they want to use more than their 500 megabytes of monthly data. That fee is like an overage fee. The only difference is customers are alerted and must first okay the charge before they can continue using data.
T-Mobile’s petition has been signed by more than 2,200 supporters.
While we don’t think this will for the other carriers to change their policies, T-Mobile might gain some new users for being a “consumer advocate.”
In 2013, after T-Mobile previously announced steps to reform the industry, it added a net total of 4.4 million customers in 2013, reports Geek Wire. More people might joint up after this latest move.