Tasha Burton – Founder, Belle Butters
What was your first job out of college?
Burton: It took me a long time to graduate from college, so I went between a good four jobs while getting my education off-and-on to pay for school. By the time I graduated, I was already working in research (psychiatry). They were willing to hire me sans degree because of my past work history. However, the job I learned the most skill from when it comes to how it makes me a better business owner, was a customer service job I had at a cable company.
What lesson or skill did you learn at that job that still impacts how you work today?
Burton: I was there for almost five years and learned how to handle most customer issues the first time it arises instead of passing the buck or allowing it to fester. So, I’d say responding to customers in a timely manner and keeping those conversations as professional as possible.