Send It Directly: Twitter Feature Allows You To DM People Who Aren’t Following You

October 18, 2013  |  

A Twitter secret has been revealed!  According to Mashable, the option to receive direct messages from users who don’t follow you has been available to select verified users since late 2011. But it still is not clear if the option has rolled out to more users since that time.

It seems Twitter is rethinking a longtime restriction that requires users to follow each other before being able to send direct messages.

In fact, the popular social network is rolling out a new settings option  that allows users to opt to receive direct messages from anyone who follows them, even if you don’t follow them back. “The feature, which was first spotted by users overnight, is not available for everyone,” explains Mashable.

Want to know if this option is available to you? Go to Twitter settings and look under the “Account” section. You should see the following, says Mashable:

This option was actually met with panic as some users thought the change meant they would automatically start receiving spam messages from anyone and everyone on the social network. This isn’t the case as it is an opt-in feature.

“The change will likely be useful for brands interested in using Twitter as a customer service tool. Now, businesses won’t have to follow back thousands of users just to deal with customer issues,” notes Mashable.

Twitter has been focused on improving its direct messages feature recently, reports The Verge. Earlier this year it debuted iOS, Mac, and Android updates to sync the status of direct messages. In addition to this, Twitter has been testing breaking news through direct messages and alerts to followers, which should be popular with businesses trying to get word out fast to customers about new products and projects.

Would you be OK with receiving DMs from people you don’t follow?

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