Fan Services Executive at Atlanta Falcons
Fan loyalty means everything in sports, and Alexandra Holt works year round to ensure that by engaging Atlanta Falcons’ ticket members. As a Fan Services Executive, Holt provides customer service to garner brand loyalty and excitement for the season. Before this role, Holt also worked for the Falcons as an Account Service Representative. In this position, Holt was not only responsible for ensuring Falcons ticket holders received the highest level of service, she also put out any fires that arose, from fan complaints to troubleshooting any unresolved issues on social media, emails and phone calls.
The Howard alum has also worked as a Members Relations Associate for the Tampa Buccaneers. Outside of her duties for the NFL, Holt created Sistas in Sports, a website and social media platform that features stories about women in the sports industry, on and off the field. Profiles have included sports exec Lauren Clayborne, former sports broadcaster Imani Bashir and marketing professional Maggie Ntim.
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