Who is, and has been team BlackBerry for a good minute now? I know I’m one of those folks, but let’s just say that when my upgrade kicks in, I might not be too much longer.
That’s because this morning I found out that the company’s trusted phones experienced a funky outage that started on Monday in Africa, the Middle East, and Europe, and then spread like a plague to the States today. Asia and South America got their share of the outage on Tuesday. If you use your phone just to make calls, you’re fine–but I must say, you’ve got the wrong phone if that’s all you’re looking to use it for. But if you were looking for your all-important business e-mails, texts, and needed some of that good ‘ol Internet to check Madame Noire (plug), that’s when it was time to start flipping over some chairs. Reports are saying that the number of people affected has easily slid into the millions. The managing director of Research in Motion, which makes BlackBerry phones, said the following in an interview with CNN:
“We’re putting all of our focus with all of our engineers and all of our network specialists on trying to understand the nature of why this backup system didn’t work as it should have …”
Yeah, you do that. Because while a temporary outage is already not the best look, it definitely makes things worse with phone competitors of the Droid and iPhone persuasion looking for excuses like this glitch to steer BlackBerry folks to the dark side. Around 4 p.m., e-mails that should have been on my phone around 11 a.m. finally made their way in my inbox. Hot mess? Me thinks so too. Hopefully in the next few hours, service everywhere can be restored. But if not, I’m sure the backlash will get bigger. Because what will I do without my text messages!?
Has today’s outage affected you? And will you stick with Team BlackBerry?