You Know You Were Raised Better Than That

September 26th, 2011 - By Toya Sharee

An average day can be made that much more pleasant or painful depending on how you’re treated in trivial interactions with both acquaintances and strangers alike.  You won’t catch me flipping out over much, but poor customer service is enough to get the expletives flowing out of me like an Eminem single.  These days, people would rather mind their business than mind their manners, which unfortunately means that common courtesy is growing increasingly more uncommon.  You don’t have to sacrifice keeping it real in order to not be rude.  Check out a few ways to add a bit of courtesy into each day:

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  • OniToni

    It's not that we don't like customer service, we don't like the service we get from customers. It's our job to keep the store clean so that we'll be able to better help you find what you're looking for, not to pick up after people who have no home training. Besides that aspect we ( I for the most part) love cust service! lol

  • TheresaK

    I am always baffled when adults don't say please/thank you. I think most of it comes from home training. My mom would send us back out of the door if we came in from school and didn't speak. Many people don't know that proper ettiquette is for the person entering to speak and acknowledge those already inside. And I also, can't stand it when children don't say yes ma'am/sir. Maybe it's a southern thing, but that is just how we were raised. It's respect. I am 38 and still say it to my seniors. It doesn't stop when you turn 18.

  • nunya

    You sound like an unattractive woman. I guess if you're payin that much attention to her…she MUST be special to you..lol I wouldnt even have noticed such a thing in Kmart. Your life should not be affected so….mind your biz, get out the way and you'll be okay. Apparently women as you've described dont give a damn what you think…try focusing on your own flaws.

  • Just_saying

    Good manners are so rare these days. People dont know how to greet, say please and thank you anymore…smh

  • nunya

    black folks trying to "teach" their customers how to be nicer to them. And they wonder why they continue to lag behind in customer service ratings. You dont like service…get out of the business. You're having a bad day…..dont come to work. You dont want to show customers where things are….get another job. Really…only black folks complain like this. Let Becky serve me every time.

    • guest

      wow nunya….. attacking black people huh!!! just to let you know i work in customer service and i have a very nice attitude to my customers when i speak to them and i go above and beyond to the ones who are courteous and who understands that sugar catches more flies than vinegar. Plus becky is the one that will mess your order up and then the "black folks" you talk about is the one that gets your attitude and have to fix her mess.

  • team nymphis

    or when someone doesn’t take the time to clean out their ears.I know snickers really satisfy but damn! your shxt looks like you fell asleep eatin a suzie q

  • JustAshley

    Bad manners are the worst. The world would be a less stressful place if people just took the time to think of others.

  • PA-TX

    I HATE when people don’t hold open doors, esp when I have my kids in the stroller. I do find that this usually occurs when I’m entering a place with a line (post office, bank, restaurant, etc). They are in a rush to get in line and don’t realize that after I walk through the door they held open for me, I’ll extend the courtesy of letting them get in line before me. Everybody wins if we’re all courteous!

  • Arkham

    Also, I wanted to make a point that a lot of times, its not a choice to be working these jobs. Nobody actually likes serving people, even if they aren’t arrogant consumers.

  • Arkham

    Not saying I felt attacked, just saying there’s a reason if someone is serving you, for the scowl they may have.

  • Loretta

    The ongoing used of the "F" word!!! Nowdays it comes out of the mouths of young Black women more than anything else! Rest assured there will be children that think the "F" word is part of there name!

  • Arkham

    Okay I agree with some of these, because its just common courtesy. But that’s dead these days. @prissy, as of right now, I’m finishing up my last year before graduating with my bachelors degree, and I work in customer service. Not because I choose to, but because I wouldn’t be able to feed or clothe myself or maintain my car without my customer service job. Granted, some would be better off working in a prison than customer service, with their attitiudes, but people are rude to those like myself in these jobs. And a please and thank you make a bad day at work okay. And people do feel entitled, as if ‘im in the store, help me, eff everyone who is currently in line’. But as far as driving goes, I’m sorry if I’m on your bumper, I’m there for a reason, and the main reason is, I can’t get over. So you need to either a. Speed up and do the speed limit or b.get in the right lane.

    • Prissy

      WHERE in my statement do you feel like I PERSONALLY attacked you??

    • AudreyT

      Its not the person in front of you whose responsible for your driving habits. If you're on their bumper its because your a bad driver. You might feel differently about aggressive driving after you rear end someone, hurt them, get sued, insurance rates triple, get a citation (tail-gating is considered a moving violation) and your car is all banged up or heaven forbid someone slams into the back of your car….smarten up and leave earlier so you aren't in a rush.

  • Princess Grace

    the traffic will always be my downfall.