Whole Foods Under Investigation For Overcharging Customers

June 24, 2015  |  

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New York City investigators have begun to examine how Whole Food Supermarkets prices its food and concluded that eight out of the nine  supermarket chain’s stores in the city have overcharged their customers over the past five years. The recent investigation occurs only a year after Whole Foods paid an $800,000 settlement in California, where inspectors learned food that was priced by weight was sold at higher prices.

Consumer protection agents found several violations at Whole Foods such as inaccurate weight labels on pre-packaged food and tax being added to non-taxable items. A spokesperson for Whole Foods, Michael Sinatra, told The Daily News, the chain does not misprice items and the fault here lies with manufacturers. Sinatra also claims that Whole Foods gives back refunds on items that are wrongly priced. However, customers must knownthere has been a pricing mistake in the first place.

TIME Magazine reports it is best for customers to weigh the pre-packaged food they purchase from Whole Foods as the investigation continues. Also for those who are ride-or-dies for the supermarket chain, Wednesdays are the best days to find the best deals.

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