Allow Me To Vent: Why I Can’t Take The Black Salon Culture

May 31st, 2012 - By Kendia

http://thirstyroots.com

About a month ago, I stopped by my co-worker’s office for our daily morning chat, when she dropped some salacious news!  She found a new hair stylist in Brooklyn, not too far from where we lived (we’re in close proximity of each other)who charged damn near nothing for a full weave and style; didn’t talk too much, kept her appointments and didn’t do the price switcheroo! The cost of the do’ was the cost of the do’. I couldn’t believe it!

This was a black salon in Brooklyn, a black salon in America? No way! I immediately asked my girlfriend for her info but before I got the chance to pay the place a visit, she  came bearing bad news. Two visits later it turns out the gem salon was indeed a dud. After two uneventful but very professional-like visits, things started to go south. My girlfriend being very much like myself, never went back and is once again on the search for a new salon and once again my dream of finding a salon that fit my sensibility was gone.

For as long as I can remember I’ve always dreaded going to the salon. I’m not a fan of salon gossip; I’m not into the culture of the salon. In the perfect world I would go into the salon, get my hair done, pay and get out within an hour or two. I don’t consider the salon a haven to luxuriate in for hours but unfortunately the culture of black salons -in my experience- makes me feel like I’m the only one who has a problem with the way things operate.

Why does it have to be like this when it comes to hair, especially black hair? I get my nails done every two weeks and every two weeks I call Lily, make an appointment, and get things done. Lily takes about forty-five minutes in total to thread my eyebrows, gel my nails and give me a pedicure. The price is always the same, I tip her the same and I go home happy but hair day, never, ever, goes this way.

Getting my hair done has really taken a whole day. My hair day begins a few days prior to the actual appointment. Currently I’m in my third phase of transitioning from processed hair to natural hair mainly due to my “salon issues.” Before I arrange to get my hair done, I have to figure out what I want to do with it. And you would think that what I decide is dictated by my wants. In honesty, I want but low and behold it’s dictated by how much of a day, I think, it’s going to take and what kind of salon atmosphere, I can stand.

Do I want to walk into the type of place run by mean girls, filled with women serving up side eyes, instead of a customer friendly space? The kind of place where being kept waiting for half an hour doesn’t get an explanation? Maybe I want to go natural, have a few women tug at my hair at once, while hollering into their cellphones straight into my ears. Or maybe I go somewhere, where none of that is an issue and pay more than my mortgage to bypass the bad customer service.

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  • goldenlifeinfl

    When you are a person of color, the tendency might be to seek a Black salon because the stylist  know how to deal with the texture of your hair better than someone who doesn’t share hair textures anywhere close to yours, but it doesn’t have to be that way. 

    I attend a local beauty school to get my hair done because I don’t like paying $60-$80 for a wash, blow dry, clipped ends and a flat iron.  I pay less than $20 including the tip since students are working on my hair and I found that while some of the White students are afraid to work on my hair at first because of the difference in texture, they are willing to try, and if I tell them exactly what I want done, they have usually done well. 

    Now, they might have had to borrow a product or two from a Black student nearby that is not normally in the academy’s inventory, but there has only been one time when I have had a White student do my hair that I’ve had to go home and tighten it up myself. For the amount of money I pay and the relatively short amount of time it takes (under 2 hours every time I’ve gone), I won’t complain! 

    I wrote all that to say this: don’t be so locked into patronizing a salon where you don’t like a majority of the things that go on there, branch out and find some place that meets your needs, and don’t feel guilty about it, either! 

    • tracklessonline

      That is okay because when I was in school I did people’s hair but this stems to cheapness also. Many times you will not get the best treatment because the students are learning and they are not as experienced. People always want a price break but if you were in business would you lower your prices or would it be a reflection of your skill, time and products? This is the stem of the problem. Black women are CHEAP. Other ethnic groups pay top dollar for their services, thus professional treatment and professional stylist.

      • IgottothesalonAndIloveit

        I believe Black women, like all women, want affordable options that include professionalism and a sense of community because many of us go to the salon on a weekly or biweekly basis. However, I suppose women who only go to the salon every 8-10 weeks might be able to pay a higher service price than those who visit the salon weekly.

      • what

        Black women spend more on their hair than any other race. That’s why you can always find another barber or beauty salon.

  • http://www.facebook.com/profile.php?id=1438551270 Jessica Lucinda Williams

     i style my own hair. the only reason i go to a salon is for color (highlights). i schedule a time when i know i will not be busy, and am not in any particular hurry. she only sees one customer (in the salon) at a time, so no one is waiting and she can focus on one person and their hair.

  • RunsWithSissors

    I am a hair stylist. I keep my appointments, avoid the gossip, make sure my clients are in out and happy and the prices are clearly displayed on the wall above the register…. I also work for a corporate salon.

    I have worked in your run of the mill ghetto salon, and was ridiculed by coworkes for giving my customers a curtosy reminder call. I tried to handle my clients as I would in a corporate salon. I think that as the black community is concerned, we grew up Saturday mornings in a salon with that culture, that is one of the reasons I became a stylist. The problem was back in the day chain salons didn’t cater themselfs to “black hair”

    So many woman have decided to go natural because of the lack of knowledge that some stylist have. Leaving chemicals and over processing womens hair because they are on the phone with their boyfriends, had to run and get lunch or pick up their kids. I totally agree with this article… Black Salons need to step their game up!

    • http://www.facebook.com/avanaidm Avanaid Mctear

      Can you tell me where you work. lol

    • Guest

      My stylist works for JC Penny’s. And yes, they have black and white clients there. No drama, food, cell phone use, or side eyes. I’m natural, but I will go to her for a color rinse (comes out better there).

  • Dox

    Quite true !

  • Dox

    Quite true !

  • Ladybug94

    There are two places to get your hair done; the beauty shop or the salon.  A beauty shop, you make an appointment at 10am and may get seen by 2pm. Chicken and fish dinners are sold along with handbags and watches.  A beauty salon, is more professional, you make an appointment at 10am, you are seen at 10am, the prices may be a bit more but there is no buffoonery, smocks are worn, the stylist DON’T smoke while doing your hair as they do in beauty shops etc.  I gave up going to “beauty shops” awhile back.  Now I only go the the “beauty salon”.

    • Tubb

      There you go… Well stated !

    • Tubb

      There you go… Well stated !

    • Jolie

      Never thought about it that way :-)

    • Ronini

      amen!

    • Erica

      No doubt…you are exactly right. No time for the foolishness. I dont care how good they are..how much clientwle they have…my time is important to me to..Im paying for this..and in most cases.when im pleased ..tipping..show some class.

  • Chanda

    This kind of reminds me of how a lot of these black hair stylists and customers end up on these court shows. Overcharging, unprofessionalism, fvcking up people’s hair… In old days of grease and pressing combs, black hair salon weren’t as rachet as they are now. It was usually some little old lady pressing your hair and you have gotten a few ear burns but they made you feel right at home. Now big mama and ‘em had passed on and now we have sistas running the salon doing their customers any kind of way probably because they can.

  • Love_Sexy

    I really got tired of going to the salon for the very reasons listed by others on the blog….I was irritated mostly because of the lack of professionalism…..I have a friend to do my hair now whose a former license cosmotologist,

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  • Negress

    MN you’re reading my mind aren’t you? I just had this convo on the way home. I go to Supercuts/Fantastic Sam’s for a $15 trim. I relax and style the hair myself. I have to go across town in rush hour traffic, deal with ‘tudes, pay $75 dollars for $10 worth of hair, and side-eye for no tip. I do tip my stylist but after the hater cuts that adding insult to injury.

    • Negress

      P.S. They act like they’re doing you a favor to shave a portion of your head and starch the rest.

    • quest

      Yup, I go to Great Clips for the cut and relax and style myself as well. I can’t be sitting in a salon for 4 hrs. Im out in 30 minutes or less.

  • Grace

    I completely agree!  I’ve gone through almost as many stylists as I have hair styles through the years!  The lack of professionalism and common courtesy in some of these salons is unheard of!  As a student, and now as a professional, I don’t have an entire day to dedicate to hair maintenance.  I’ve finally found a loctician who is timely, professional, reasonably priced, and an excellent communicator. #thankGOD

  • Miss_Understood

    I haven’t been to a salon in years for these reasons! I hate waiting hours upon hours due to double booking, listening to hood breaking news and getting evil eyed by all the baby mamas!

    • Ladybug94

      Those are what I call “beauty shops” not “salons”.  Also, you have to compete with the stylist doing their own hair while trying to do yours or at beauty shops the stylist hair isn’t done at all ( I wouldn’t let them touch my hair).  I don’t mind paying a little more to go to a “salon” where it’s more professional and time consciencious.  I’m in and out in about an hour, no more and I have long hair.

    • activist1

      LOL hood breaking news!

    • Nitty

      Ha ha ha..too funny

  • not a fan

    It’s a shame because I’m all about supporting black enterprise, however, I experienced the same issues in said article way too many times at different locations. But I don’t feel comfortable going to the Dominicans either. My spanish isn’t perfect but on more than one occasion, I witnessed them saying very rude things about black women when they do go to their shop. They have professionalism but they gossip too and do business with the hustle man as well. I watch that Tabitha show and I’m starting to think it’s the culture of all salons. 

    • Same All the time

      Cosign, I have even heard Dominican women with African American HUSBANDS say negative things about Black People, especially Black Women but then hope & pray that their children with these dumb a Black men dont have “pelo malo”..nappy hair. 

  • Cat88L3

    I’m all about supporting black businesses, but this is why I started going to a Dominican hair salon 7 years ago and I never looked back.  Getting a wash & set should take 4 hrs in the salon.  Getting a relaxer should d*mn near take all morning & afternoon.  Ridiculous!!

    • not a fan

      wait are you saying they shouldn’t take 4 hours and all morning and afternoon?

      • Cat88L3

        Thanks for catching that! Sorry, it was a long day!

    • XYZEBRA

      Dominicans are black people who just happen to speak Spanish instead of English. They also have an identity problem due to Latin American racism. But they are BLACK people.

      • Same All the Time

         Try telling some Dominicans that they are Black and see how quick they correct you. Time for black people to stop claiming those who dont want to be Black..Leave them alone and focus on making a positive impact on those black people who WANT to be Black.

        • http://www.facebook.com/RosarioRed Rosario Stefania Scarsci

          I agree. I don’t know why some African Americans do this. Gah.

    • Same All THE Time

       It is so obvious you do not speak Spanish because they GOSSIP JUST THE SAME about all the same things you hear in a black salon and even about you right as you are sitting there..smiling about how quick you are in and out!!  LOL
      Also, it takes a lot longer because the methods include HEAT ON HELL!!!  After a few months please realize how much THINNER your quickly styled hair is and see if that was to your benefit.. :(

      • Cat88L3

        Can I ask you how is it obvious that I don’t speak Spanish? Isn’t that a bit presumptuous of you?  I do speak Spanish and I could care less about the gossip. I’m trying to get in and out of the salon.  In my experiences with African-American salons, that wasn’t happening.  Again, I’m talking about MY experiences.   I hate that my appointment was at 9am, but I leave at 3pm due to double & triple bookings and/or my stylist arrived late.

        Actually, my hair is longer & healthier since I’ve been going to my Dominican salon. I don’t blow dry my hair or use heat styling tools.  A wash & set is what I do.

        • http://profile.yahoo.com/L6SG6SWCRNHZB24DTHR6EFQIFE Erica

          Agreed CAT88L3.  I don’t speak spanish.  But yes the dominicans gossip just the same as regular black beauticians.  But they are fast and effecient. 

          The gossiping doesn’t slow their working pace to turtle speeds.  So, even if its crowded, I’m out in less than 4 hours.  And on average i’m out in ~ 2 hours.

          And kudos to the dominicans.  I’ve been going for over a year now, my hair is completley natural.  And eventhough the heat is on “hell” it gets my roots straight and doesn’t split my ends….hence longer hair.

  • Awm050501

    Have you ever watched Tabatha’s Salon Takeover? It’s not JUST the Black salons….

    • Same All the Time

       Isn’t it something? All salons have these exact same issues and yet black women are once again downing other black women…Why not finish out your business, then politely ask to speak to the Manager/Owner to address the issues?
      If you don’t want to do it face to face, then call back and speak to the manager, email or even send an actual letter.

      • Nitty

        What if the manager is shaquisha who’s also the manager and the hair attendant..
        Oh child..

  • Candacey Doris

    Completely true article! I never thought i would have to, but when i go to the salon i go to Dominicans now. I would like to support black salons, but they have no professionalism.  Why do i have to go elsewhere to fin a set price list, manners and appointments that are actually kept? It’s ridiculous.

  • Dionerobertson

    Cool.  

    Thanks for listing what U don’t want in your salon experience.  Like U; I really don’t want those things as well as these points……

    Don’t tell me RETARDED lies (U can’t dye grey black hair/relaxer or dye must be combed into hair etc.).

    Lack of price list posted within store.

    Admit/correcting a mistake and charging customer for it.

    Here’s what I want:

    Pictures of your past work/direct answers to questions (within reason)/within 15 minutes time est. on appointments/if one waits longer than 30 minutes for a booked appointment; customer gets a discount. of 10 per cent for every 30 minutes late.    

      

    • Lalatarea

      First, we are all (mostly) grown ask women, why must we use offensive words like retarded? could it be we like the knowledge and vocabulary to properly express ourself?

      Back to the article i completely agrees with u but i was really interested in the incident ur friend had that made such a promising salon turn into a did.

      • mikki21

        I would think before you comment on another post, you Should try to use the correct words. It is you, not u. For clarity, did you mean agree. Spell check is a tool, use it. Next time just comment on the article.

        • Nitty

          Calm down sister Allison

  • Bluekissess

    I agree 100% I haven’t been in a salon since 2008 for those very reasons. I’m very shy so it takes a while for me to open up to people so, when I walk into a salon for the first time I feel uncomfortable answering personal questions. All I get is a wash, flat iron and ends cliped and that’s $78.00 and the reason for that was because my hair is long. Then the bootleg character comes in which means she stops and sees what’s for sale. I had enough. I just stop going the prices are ridiculous and the products that where put on my hair didn’t match my hair texture (soft and naturally curly)

    Shame on them

  • KourageousKya

    I agree with this!! It is so hard to find a stylist that will keep the prices the same EVERY visit, who doesn’t tell me about her business, and who doesn’t want me to share my business, AND who doesn’t keep me FOREVER!! LOL I started doing my own hair and it has grown alot more than when I visited a salon!

  • Charla

    I totally agree with this article. My mom referred me to this salon and she told my mom that for color and style it would be $100. I go and wait 8 HOURS and she still hadnt finished! I had to go and took the rollers out of my hair on my own. She then charged me $120!! That was my first and last time!!

    • Erica

      You should not have paid that price for that kind of service. Im sorry, but thats insanely UN professional…no payment for that. Not dealing wih it…no time or money to blow like that. gimme what i paid for.#ridiculous..smh.