Stuff Black People Don’t Like: Tipping

August 17th, 2011 - By TheEditor

"charing ball"

So yesterday I was reading a Shadow & Act post about a new web series called “Black People Don’t…”  a satirical yet candid discussion with black folks around stereotypical things we, as a people, supposedly don’t do.  Anyway, there was one episode that really caught my attention on the subject of blacks not tipping.  Now I know what you’re saying —  ”That is a racist untruth that does not dignify an answer, blah, blah, and blah….” — but before folks get all indignant I have a story to tell.

All through high school and pretty much through college, I worked as a waitress.  In fact, my very first on-the-books job was as a waitress at Friendly’s – you know, the place that makes those SuperMelt sandwiches and ice cream sundaes.  Anyway, my first few weeks of work was spent as a waitress-in-training, which meant that I had to follow around a tenured waitress, whose job it was to ready me for waiting tables of my own.  She took kindly to me, showing me the ropes on how to hold one of those large trays without dropping it, how to handle multiple tables at one time and dropping other pearls of wisdom to make my experience at Friendly’s more friendly.  On my first day on the floor my mentor pulled me aside and gave me one last tidbit of advice:  “Whatever you do, don’t take it personal.  Black folks just don’t tip.”  Huh?  I was stunned, short of offended, not only because she was brazen enough to say that to me but also because she was a black lady.  Surely, this lady was suffering from some sort of self-hatred issues.  Boy was I wrong.

One of my very first tables of the night was a four-top of two black women, one black guy and a black baby.  Before I could get the customary “Welcome Friendly’s may I take your order” out my mouth, I was already besieged with demands for appetizers, soda, more crayons and a gazillion questions about what could and could not be substituted on the menu.  After finally taking their orders I was summoned to the table a total of 12 times for more soda, a glass of water, another box of crayons, more napkins and ranch dressing.  It wouldn’t have been so bad if they had asked me for everything at one time, but these people were determined to work me hard.  But through it all, I gritted my teeth and smiled because I knew that my due-diligence in providing the very best in Friendly’s service was going to be rewarded with a big fat tip.  Boy, was I batting 0-2.  Not only did the bothersome-foursome not leave a tip, they had the nerve to leave $2 less than the bill.

At first I thought it was a Philly-thing, until I started waitressing my way through college, this time at Red Lobster, and noticed that the poor to no tipping policy by black folks seemed to be universal. It was so bad that most of the waitstaff – regardless of color – would moan and groan when they saw a table of black customers in their section.  Honestly, I would do it too.  I know it sounds ignorant, but as a poor college student, hustling through classes and 40 hours (or more) a week at work, I could not afford to be pro-Black.  That was until one day I began to reflect on my and my co-workers’ treatment of our black customers and thought, maybe it was us.  Maybe I had been so scared by the first bad experience with the black table of four and the words of my black mentor that I had just internalized this black folks don’t tip meme and began to treat them accordingly.

So for one shift, I instructed the hostess to make my section the unofficial “colored” section of the restaurant.  This sent shockwaves through the Red Lobster kitchen, especially among the waitstaff, who thought I was foolish, but were okay with it as my foolishness gave them an opportunity to make some real dough that night.  Anyway, all night I hustled through my tables, delivering trays and trays of ranch dressing, ketchup and a plethora of napkins.  I also smiled and engaged the customers more, even offering suggestions for substitutes, which I felt might be more to their liking.  At the end of the night, I counted up my tips and lo and behold, I still made less than what I normally did.  However, each one of my tables tipped me something, even if it was just a dollar per person.

So yeah, part of it is the attitude of servers themselves, however I would be remiss if I didn’t mention the other factors, including misinformation and the flat-out, “I’m just not doing it” rationale.  To those, who are misinformed or feel they shouldn’t have to tip, remember that it is customary to tip your server between 15 to 20 percent of your bill.  Sounds like a lot but not really, especially when you consider that the average server typically makes 2-3 bucks an hour.  That’s right, the person who has been on his or her feet for the past 6 hours, bustling from table to table, filling endless requests for water, napkins and more ketchup, makes less per hour than the guy who greets you at the nearby Walmart. This is because waitstaff employers are by law allowed to pay individuals engaged in occupations in which regularly receive more than $30 a month in tips, less than minimum wage.  This unfortunate reality means that wait staff must rely on the finicky, and sometimes abusive, demands of a public, who uses individual criteria of “good” service for their sole source of income.  In other words, you can have one table which is only interested in the bare minimum of food, water and bill and call that good service, while another table feels that they are entitled to work and berate you because you have a plastic nametag in the shape of a Halibut pinned to your shirt.  So whatever the reason, leave your waitress/waiter something because, unless they work at “Chez You Fancy, Huh?” on Beverly Hills Blvd, many of them are working-class folks, just like some of you, hustling and scrapping to get by.

But I will say that I’m not so sure if the reputation is ours to bear alone.  After my little social-experiment that day I started really monitoring who would and would not leave a tip.  I found that foreigners from countries where a livable wage is customary of service people, single white women with children and poor folks of all colors, did not tip regularly or appropriately.  The latter too was of course for economic reasons.  And despite their inability to tip me appropriately, they were always really nice and thankful for the service, which in the end, made my job much more pleasant.

Charing Ball is the author of the blog People, Places & Things.

More from StyleBlazer
More from MommyNoire

Comment Disclaimer

Comments that contain profane or derogatory language, video links or exceed 200 words will require approval by a moderator before appearing in the comment section. XOXO-MN

  • http://www.facebook.com/adalberto.leyva.31 Adalberto Leyva

    ?? are tips based on the % of the bill or how hard the server worked?? ??And if i get bad service can i just refuse to pay the whole bill or just not tip?? ??IS being worked hard mean you should get a bigger tip?? ?? I have tipped big to only have the waitress not come back the rest of the night?? ?? if you vanish like a cloud in wind, what makes you think i should tip?? I honestly think too many service people, don’t know how bad they act, think they should get lots of money– just because they was nice. I don’t agree. You should always do you job, regardless of the pay- having pride in your work is goal number one. Pay is secondary- if you ever want to love you job. If you would not do your job for free, then you should not being doing that job because no amount of money is going to make you do your job GOOD if you hate it.

    • WeGetFreeRefills?

      Wrong. In Europe they get paid well and get benefits. Here servers rely mostly on tips. If you can’t afford to tip don’t go out. You won’t be missed.

  • Issac Evans

    This is not true. If you work in Miami everyone tips and tip big if my meal cost 70 dollars my mother tips 15 dollars and so on. People here laugh at people who don’t tip

  • http://profile.yahoo.com/GSLNFCEE4US54QPLBEI2P3R4YU Shanequa

    Why are the comments on this article full of white people attacking black people

    • WeGetFreeRefills?

      You never worked in the hospitality industry obviously. Why are so many people saying “I talk to black/white/Hispanic servers and NOBODY wants to deal with black tables.” Sorry but the truth hurts. They run you around like crazy, always asking for free stuff, complaining about not enough alcohol in the drinks. Then if you do what they ask they STILL stiff you!
      If you never worked in a restaurant, you will never know. But it’s easier to chalk it up to racism because it makes you feel better.

  • Ava

    actually, leaving a “good tip” is a white american custom. if you travel out if the US, you will see that most people usually tip $US3 or so.

  • gabster

    I work at a place that caters predominately to anyone who is willing to spend $10.00 on ribs. So, naturally, black people come in all the time. 99% of the time, I go out of my way to get them extra bags, turn the restaurant music down, and literally change the heating and cooling systems of our restaurant. Still, no tip. I finally had to break down and ask my best friend and my uncle, who are both black, what the deal was. My best friend looked at me and said, “Well we pay enough for the meal, so why should we have to tip?” I was so shocked at how thoughtless she was and that comment actually made me reevaluate our friendship. I mean, no matter the color, what kind of PERSON would not tip someone who was bringing them food and going OUT OF THEIR WAY to help them.
    Most of the black people I serve are very friendly and so I am not too bothered when they leave me a 10% tip. Its the rude, loud, and demanding ones that make my job extremely unpleasant and difficult. I’d like to be fair and say that white people are much less demanding and difficult and dont tip, but that would be lying.
    I have to agree with the author that it really is the nice people that keeps us going. Even if they leave no tip, waitresses like being respected and shown with kindness.

  • http://profile.yahoo.com/UOCAXEPYL5BLEX7BRJ3JP3UPT4 Cornelius Pigg

    i always make it a habit to chat with my waiter/waitress, find out something about their background. i always tip above the going rate, but tend to be more generous if they are students, or work the job as a primary source of income. if i sense that they have racial issues (yes, i am black, and you need only ask a couple of simple “trick” questions and observe the reaction to determine this), then the tip is absolutely minimal (as a courtesy), and i don’t return to the restaurant/bar. similarly, for outstanding service, i have no problem at all giving generous tips that equal the price of the entire bill, and i don’t care what race my server happens to be of.

    Blacks don’t tip well? bullshit. stop stereotyping and generalizing.

    • Shelby

      no, not ALL black people don’t tip. I have gotten a 120% tip from a black family. but sadly, that happened once, 3 years ago. Usually its 5%, or 0%. The MAJORITY don’t tip! My black co-workers agree, and go out of their way to avoid black tables.

  • trapvet

    What the author and most commenters who have worked in a restaurant have said here is 100% accurate…this brings back so many memories, mostly bad. Black people for the most part are extremely poor tippers. EVERY server (black, white, hispanic) used to constantly complain about their sense of entitlement, running you around (probably for entertainment value) and then giving you zip or a minimal tip in return. We used to joke that most of them had $2 already set aside in their wallets or purses ahead of time, regardless of how big the bill was. So to say they “just don’t know” is a cop out when they already have the tip ready before they sit down. They used to run out on the bill at a higher rate as well. Rude, selfish and a nightmare to deal with overall. You’d rather jump out a window then get a party of 8 at 10:30 at night when the kitchen is closing down and they’re all asking for substitutions and more garlic bread.

    Easter and Mother’s Day were awful. You could work for 12 hours and be lucky to get $100 in tips serving tables of 8 and 10 people.
    And many black people eat out at Red Lobster on a regular basis. To say they never go out to eat is ludicrous. They just don’t care about you or your job.

  • TosaTravis

    Thank You!!  I agree with you 100%.  I too shared a similar experience when at 18 years old I started a serving job at Applebees.  This experience truly made me racist towards blacks for all the reason you detailed.  As I got older however, I learned to rationalize that there are trashy and/or uneducated people of all colors.  There’s plenty of white people that don’t tip too.  As a server and bartender I treat everybody the same no matter what.  Keeping a positive non judgmental attitude earns me more money.

  • Sara

    Thank you for your article!  I have been a server for almost 5 years now, and unfortunately I have found this stereotype to be mostly true. It is very frustrating because, as a server, you bust your a** not only serving people but also doing tons of grunt work around the restaurant.  I believe in treating everyone with respect and I put this into practice when I am at work, I do all I can to give each and every one of my tables the same amount of service, regardless of how I think they will tip.  It’s my job, but not only that, I am representing the business as a whole and want to portray that in a positive light, even though they barely pay me anything to be there.  I just hope this article will open the eyes of all those who don’t believe in tipping well (no matter what race they are) and help them look at the service industry in a different light.  And please, for your server’s sake, if you can’t afford to tip, or aren’t willing to shell out a little extra money, reconsider your options for dinner.

  • http://pulse.yahoo.com/_CXOITMLTMCOTTFR377LMT4X4EU cleancut77

    I’m Black (although my parents are from Ghana) and I had a similar experience to the author of this article. Silly me as a college student I wanted to pay my own way through school. So I heard waiting tables would not only coincide with my school schedule but I could make decent money. For the most part everything worked out. I worked at high volume restaurants and averaged good tips but not because of Black people. They not only tipped horribly but as some of you all have mentioned tended to be rude and demanding. Mother’s Day and Easter were the worst days to work, evidently these are the days the Black church and ghetto Blacks come out in force. Most servers would simply call out these days.

    Any one who waits on African-Americans for a prolonged period of time can’t help but come away with a negative impression of the group. African-Americans need to do better folks are getting tired of their uncivilized behavior while they complain about racism. No it’s not racism we are responding to the negative energy you put out.

    • http://www.facebook.com/adalberto.leyva.31 Adalberto Leyva

      does being
      rude and demanding mean they should tip more than 15%?

      • Mel P.

        No, but it means that if they are requesting an excellent customer service at least they should pay for it. As a server your job is to take the order, deliver the food and remove the plates from the plates, not baby sit them. People don’t even realize that servers pay a tax for the food they sell, because is assumed you will received money for that sale, and if you don’t get any tip at all, you’re paying for part of their food.

  • Vtkino

    it is expected that the waitstaff get tips..that is why their salaries is low…so at the minimum…tip 15%..if they are nice and doing a great job…tip more..if not…15%..dont make excuses just to be cheap…everyone needs to make a living…be considerate..if u dont wanna tip..order to go…eat at mcD

  • Bren21nc

    I love a black man in my bed , but not in my section :)

    • emily

      wow…lol.

  • Bangkokhock69

    Hey Rain206 Black tables will run you crazy and they try to find excuses and reasons not to tip. You will never satisfy a black table because they are always looking or a reason not to tip. The black meal will never  perfect because if your 10 seconds late in a strawberry lemonade refills NO TIP FOR YOU!

  • Bhoughton20

    I’ve been a server for almost six years and I unfortunately do agree that in general black people do not tip very well at all. In my experience black people tip 2-10% and Indian/Asian/spanish tip 8-12% and white tip 15-20%. I work at a restaurant in a more upper-middle to upper class part of town where 85% of my customers are white. In most cases when it was busy and my service has not up to par I most always received a 15% tip from the white and they seemed more understanding of the restaurant business. Sometimes they would ask me how many tables I had and tell me to take my time because they understood. That made me put them more of a priority simply because they took the tine to understand. On the other hand when black people came in they always acted like they were the only table in the resturant. I had a party of four black women that asked me to bring a sample of all of our soups and when I brought out all SIX different soups that I had to beg the kitchen to make because they were busy making everyone else’s food, the ladies proceeded to tell me there wasn’t enough soup in each sample. So I got them a second set which by the way the kitchen staff hated me by this point and they didn’t even order soup. They racked up a $230.00 tab including alcohol food and appetizers and literally left me a dollar from each of them!!!!! I gave up one of my tables because these women were so demanding asking for samples of wine, having food made a specific way(one requested her salmon be seasoned with exactly 1teaspoon of salt/pepper) bringing enormous amounts of drink refills and sauces and even requested me to take and box all their leftoverd for them!!!!!!!!!!!!! After they paid me their $230 tab my manager felt so sorry for me that he voided off thirty dollars worth of food so that I my tip came out to $34 instead of $4.

    • emily

      unbelievable…i don’t see how yall do it. 

    • http://www.facebook.com/adalberto.leyva.31 Adalberto Leyva

      as some one who tips from 0% to 50% i really feel like i should stop going to place that need to be tipped. Because it is clear the servers do not ever think it was their service that sucked. I don’t care about your issues. I am pay cash money. my food should be hot. I should not have to find you to give you my money. My order should be right. My questions and request should welcomed. You should not be rude. Or tired. Or act like i have done some thing you don’t like. You don’t know how much i am going to tip, so acting like you could careless is not going to make me give you my money. But yea i am tired of tipping at all because it is clear that servers don’t ever think that it is them.

      • Cait

        So glad I don’t have to wait on you. Sense of entitlement written all over these posts. Get over yourself and until you work in the service industry then shut your mouth.

      • Axm

        WOW….. notice how no one, NO ONE agrees with you. I am however glad that you acknowledge the fact that you should stop going to places that expect tips. I highly recommend you just stick to places that would suit you better. At Burger King you can always have it your way ;)

        • Mel P.

          Burger King or a Taco shop will fit him just fine… He has issues!!!

      • Kim

        Seriously Adalberto, after reading all of your comments I feel sick to my stomach.

  • Pingback: pikalaina

  • Pingback: girl free hd wallpapers

  • Pingback: เกมส์ทะลึ่งออนไลน์

  • Pingback: st. petersburg plumbers

  • Jcc226

    Please don’t generalize, some blacks (many that I know of) leave generous tips, even if the service is subpar. Sometimes the attitudes of the waitstaff are already negative so they engage in behaviors that result in reinforcement of the negative stereotype.

    • NHH11

       The blacks you know that tip well are the very rare exception…Not the norm. Generalizations exist, because for the most part, they are true.

    • bitterhappiness

      Sorry, but when you as a server depend on tips as your livelihood and you have the option between dividing your time between black and non-black customers, statistically it almost always pays out to devote most of your time to the non-black customers, and that’s when taking into the account the blacks who do tip well.  And the reason for this is that blacks as a group tip much worse than everyone else, to the extent that it’s extremely noticeable.  Tell me, if you were a cocktail waitress and you could go serve a black person a drink for what in all probability is nothing or a white person a drink for what in all probability between $2 and $4 that they’ll give you, but you could only choose one, who would you go serve?

    • http://www.facebook.com/adalberto.leyva.31 Adalberto Leyva

      that is what see as being the case.

  • Pingback: เกมส์แต่งหน้า