Stuff Black People Don’t Like: Tipping

August 17th, 2011 - By TheEditor

"charing ball"

So yesterday I was reading a Shadow & Act post about a new web series called “Black People Don’t…”  a satirical yet candid discussion with black folks around stereotypical things we, as a people, supposedly don’t do.  Anyway, there was one episode that really caught my attention on the subject of blacks not tipping.  Now I know what you’re saying —  ”That is a racist untruth that does not dignify an answer, blah, blah, and blah….” — but before folks get all indignant I have a story to tell.

All through high school and pretty much through college, I worked as a waitress.  In fact, my very first on-the-books job was as a waitress at Friendly’s – you know, the place that makes those SuperMelt sandwiches and ice cream sundaes.  Anyway, my first few weeks of work was spent as a waitress-in-training, which meant that I had to follow around a tenured waitress, whose job it was to ready me for waiting tables of my own.  She took kindly to me, showing me the ropes on how to hold one of those large trays without dropping it, how to handle multiple tables at one time and dropping other pearls of wisdom to make my experience at Friendly’s more friendly.  On my first day on the floor my mentor pulled me aside and gave me one last tidbit of advice:  “Whatever you do, don’t take it personal.  Black folks just don’t tip.”  Huh?  I was stunned, short of offended, not only because she was brazen enough to say that to me but also because she was a black lady.  Surely, this lady was suffering from some sort of self-hatred issues.  Boy was I wrong.

One of my very first tables of the night was a four-top of two black women, one black guy and a black baby.  Before I could get the customary “Welcome Friendly’s may I take your order” out my mouth, I was already besieged with demands for appetizers, soda, more crayons and a gazillion questions about what could and could not be substituted on the menu.  After finally taking their orders I was summoned to the table a total of 12 times for more soda, a glass of water, another box of crayons, more napkins and ranch dressing.  It wouldn’t have been so bad if they had asked me for everything at one time, but these people were determined to work me hard.  But through it all, I gritted my teeth and smiled because I knew that my due-diligence in providing the very best in Friendly’s service was going to be rewarded with a big fat tip.  Boy, was I batting 0-2.  Not only did the bothersome-foursome not leave a tip, they had the nerve to leave $2 less than the bill.

At first I thought it was a Philly-thing, until I started waitressing my way through college, this time at Red Lobster, and noticed that the poor to no tipping policy by black folks seemed to be universal. It was so bad that most of the waitstaff – regardless of color – would moan and groan when they saw a table of black customers in their section.  Honestly, I would do it too.  I know it sounds ignorant, but as a poor college student, hustling through classes and 40 hours (or more) a week at work, I could not afford to be pro-Black.  That was until one day I began to reflect on my and my co-workers’ treatment of our black customers and thought, maybe it was us.  Maybe I had been so scared by the first bad experience with the black table of four and the words of my black mentor that I had just internalized this black folks don’t tip meme and began to treat them accordingly.

So for one shift, I instructed the hostess to make my section the unofficial “colored” section of the restaurant.  This sent shockwaves through the Red Lobster kitchen, especially among the waitstaff, who thought I was foolish, but were okay with it as my foolishness gave them an opportunity to make some real dough that night.  Anyway, all night I hustled through my tables, delivering trays and trays of ranch dressing, ketchup and a plethora of napkins.  I also smiled and engaged the customers more, even offering suggestions for substitutes, which I felt might be more to their liking.  At the end of the night, I counted up my tips and lo and behold, I still made less than what I normally did.  However, each one of my tables tipped me something, even if it was just a dollar per person.

So yeah, part of it is the attitude of servers themselves, however I would be remiss if I didn’t mention the other factors, including misinformation and the flat-out, “I’m just not doing it” rationale.  To those, who are misinformed or feel they shouldn’t have to tip, remember that it is customary to tip your server between 15 to 20 percent of your bill.  Sounds like a lot but not really, especially when you consider that the average server typically makes 2-3 bucks an hour.  That’s right, the person who has been on his or her feet for the past 6 hours, bustling from table to table, filling endless requests for water, napkins and more ketchup, makes less per hour than the guy who greets you at the nearby Walmart. This is because waitstaff employers are by law allowed to pay individuals engaged in occupations in which regularly receive more than $30 a month in tips, less than minimum wage.  This unfortunate reality means that wait staff must rely on the finicky, and sometimes abusive, demands of a public, who uses individual criteria of “good” service for their sole source of income.  In other words, you can have one table which is only interested in the bare minimum of food, water and bill and call that good service, while another table feels that they are entitled to work and berate you because you have a plastic nametag in the shape of a Halibut pinned to your shirt.  So whatever the reason, leave your waitress/waiter something because, unless they work at “Chez You Fancy, Huh?” on Beverly Hills Blvd, many of them are working-class folks, just like some of you, hustling and scrapping to get by.

But I will say that I’m not so sure if the reputation is ours to bear alone.  After my little social-experiment that day I started really monitoring who would and would not leave a tip.  I found that foreigners from countries where a livable wage is customary of service people, single white women with children and poor folks of all colors, did not tip regularly or appropriately.  The latter too was of course for economic reasons.  And despite their inability to tip me appropriately, they were always really nice and thankful for the service, which in the end, made my job much more pleasant.

Charing Ball is the author of the blog People, Places & Things.

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  • Cid

    Provocative article…but what about the self-fulfilling prophecy? I have encountered too many servers who (obviously) have a chip on their shoulder serving Blacks. Perhaps it's from past experience or innate racism, but either way, I don't deserve the treatment. So, if these particular waiters decide to already assume I will be a bad tipper and treat me with ill, I will return the favor with a sad tip.

    Real talk, I know some Black folks that vehemently do not tip and I try to reinforce how it makes all Black customers look bad BUT I have to catch myself. Servers need to stop generalizing and treat every POC or White equally. I will not take into consideration how some Blacks do not tip, so therefore I let my (poor) treatment as a customer slide. Stop generalizing servers! I know it's a utopian thought process, but start treating us equally and remove the chip off of your shoulder.

  • stoney

    There is really no excuse for not tipping (unless a person is rude to you then i suggest asking for the manager) If you cant afford to eat out in a restaurant dont eat there take your food to go. But i also blame the industry for making the wait staff rely on tips for most of their pay. I work in the nightclub industry and bartenders always complain that blacks and foreigners dont tip and because of that most of them have attitudes towards all the customers which makes the next person feel like they are being miss treated and what happens the bartender usually end up not getting a tipped. Its a crazy cyle and its all human nature. If i had a job that relied on tips you better believe i will not let the non tippers ruin my attitude cus that can effect the tips i get from the other customers. Bottom line: quit before u get an attitude cus at the end of the day u are not gonna make any money in that field if you dont have a thick skin

  • http://anorexicescapades.com Bougiehippie

    If you dont have money to tip then you should eat at home I dont care how horrible the service was. you still received a service….Poor people kill me.

  • keisha

    I’ve been waitressing for more than 10yrs.Thanks for this story.This is true majority of black don’t know how to tip.And they will run the mess out of you.bcz they know they can.I’m black myself.I love all people don’t matter what race.I love working and converse will any and everybody.But,if all people waitress 1 time in their life.Tipping wouldn’t be a issue.it’s hard work.yes,waitresses only get 2.15 hour.bcz we rely on tips.A lot of ppl have different reasons that they waitress.Single mom are college student especially.Bcz cash everyday in our pockets.And stop talking to your waitresses like were uneducated.You don’t know how many degree’s she/he has.Your not better then any one.Bottom line Don’t go out to eat if can’t afford to tip.Stay home and feed the bad damn kids a pb&j.Instead of letting them run around dropping food smearing the windows and dropping their drinks.For us waitress to clean up.I know you have some home training.If not stay the hell home.Serve your own self.Cheap…If ppl tip like they supposed to will make min pay are more.If your waitress is busting their butt.They deserve to be treated and tipped correctly..If your poor stay home any race.

  • NicJam

    I usually never comment but when I read this article, I had to day something. I have waited tables off and on for about 14 years and I have to say she told the truth. I think that EVERYONE at some point and time in their life should have pay a bill waiting tables. If people don't tip you then you don't make any money. It is HARD to put in all that time running all over the place literally "serving" people and have someone make you feel like you should kiss their butt for one dollar. It is absolutely true that black people overall don't tip. When I say this I am not talking about EVERY black person. But overall they don't. If you do tip that's great but we are not talking about you. We are talking about the ones who DON'T. I'm black and proud of my blackness but as a whole BLACK PEOPLE DON'T TIP. It is what it is. When I waited tables I felt like this; there is Karma to waiting tables and what you put out there will come back to you. Yes, this table just ran me ragged and tipped me pennies on the dollar but if I had a good time and didn't lose my cool then I would write it off to Karma. And let me tell 95% of the time that money would come back. I've heard the argument that maybe they don't have money to tip. Well, I really do get that and it is a legitimate argument; except for the fact that there are literally THOUSANDS of alternatives to a sit down restaurant. My suggestion is go somewhere that you are not served. Problem solved. You will not be expected to tip and you will not have wasted someone's time and energy, but you will still get your food. It's sad that we are having this discussion but it is a reality. When we as WHOLE start tipping, then there will be nothing left to say.

    • Gia

      What if those people don't want the food from a fast food restaurant and would rather have, for instance, something from Red Lobster. You can't tell someone where to go and get their food. I tip, and I hate it with a passion, because waiters have a chose where to work. I only tip $2 every time, nothing more and nothing less. That's all I got, take it or leave it.

  • Blackman

    If you can't afford to tip 20%, don't eat there.

  • http://youtube.com/mediamyselfandi bobby

    Watch this video on why "Black people don't tip!" Its hilarious and entertaining! http://www.youtube.com/watch?v=ADbk3_UOM9M

  • Trey H.

    Having been a server in college as well, it became my position that if you truly engage the customers (some light banter, especially towards the kids and the ever present smile – but make it real), people were more apt to tip better…Again, this was just MY observation….truth be told, I wasn't the greatest server but I knew how to talk to people and make them feel like they were my ONLY customer(s)….Some tipped REALLY well while others stiffed me…goes with the territory, I guess….additionally, when I moved to a different restaurant that had a different mix of people, tips got better….I suppose it depends on location as well…

  • Pissed server

    Soo I want you all to look up the article “The Tipping Divide”. It’s a study that was done on the way black people don’t tip….I am a server and a code server and black and they don’t do me any better. Just know this black people…I have been serving for a long time and around a lot of good servers…and whenever ANY black people come around we ALL pray we don’t get the black people….ALL OF US!

  • luckylady

    tipping is optional not a requirement! and to say if I don’t I shouldn’t eat there is stupid. I try to tip as much as possible but if I don’t have the extra to spare it is what it is. I completely understand that people support themselves this way but u knew what came with the job when u filled out the application! and there are some places that include gratuity in the bill that u would miss if u don’t pay attention but to dictate how I spend my money is ridiculous and to blame it on race is sad.

  • Disgusted

    Eating out is very expensive. I hate tipping. 20 to 25 percent? You're kidding. Most waiters seem to hate their jobs. I especially get irate when the waiter is rude and ignoring you until the last 60 seconds, then they smile and act so nice and helpful, because it's time to pay. If you don't like the pay, get a job that pays. People get jobs as waiters because they think they're going to make huge tips, not because the salary is low. There are plenty of minimum wage jobs available, but they don't want to take those.

    I think the rule should be absolutely no tip except for exceptional service, and then tip the amount that you want to tip. The restaurant knows if they add the tip into the meal price, people wo't come there.

  • queenvirgo

    This a lie. #fact i always tip more than 15% Most men I’ve been out with always bi tch about the tip. I always think like what if it was me so if I have it the waiter waitress is getn it. Otherwise stay yo arsh home.

  • cyrena

    I have been a waitress for many years and I have worked in low end and high end places. This is my conclusion….first let me say that I am black. So with that being said and working in this profession most black people don’t tip. It’s the black women more than the men who don’t tip, ask for the most, always want something free and have horrible attitudes. The going rate for most servers is 2.13 an hour. So if you didn’t know before you do know. I just think as a ppl we should do better. :)

  • Chatoria

    As an African American black jack dealer I totally agree with this article!! As much as I love our people I hate to deal to them because no matter how nice you are the majority will not tip!! The killing part is when they play the help a brother out and I got you role, I disregard that line everytime!!

  • Alexa

    Um no it has nothing to do with the service and everything to do with the black community. It’s time we all stop making excuses and stop saying everyone who points out the obvious is racist. If we do not hold ourselves to “white” peoples standards which really has nothing do with white people and everything to do with educational and cultural standards and make the excuse that we are a minority then WE are the ones holding ourselves down. I am a woman who is black, white, and Spanish and proud to be all but tonight I bartended at a black baby shower and made $69 working 8 hrs. on an open bar… This is beyond anything I have ever seen… I probably made at least 300 drinks for well over 50-60 people and I got tipped $20 by 2 people so this means most people didn’t tip at all on an open bar. My service was above and beyond as it always is. The basic rule of open bar is $2 per drink…$1 if times I hard I understand but I find myself repulsed at how tacky all of those people were to not even tip $1 on every other drink knowing that this is how I support myself, and my family. If you have the .money to eat put you better have the money to tip.

  • Apple

    Ok I tip when I’m out because I once worked for tips. However,I dont consider it my responsiblity to based off what someone has agreed to work for or to make up for the resturants pricing and cost because they want to attract more guest.

  • Misslm

    I agree ! Im currently a server n let me tell u! I work at a buffet, carrying all those dirty plates ,serving your drinks. Im working hard SO If you cannot afford to tip do not go out to eat. Point blank period.

  • http://aperfectchoice@ymail.com 20%orMore

    I am a African-American female and I always tip. I was taught that was apart of their salary and to never leave less than $5 no matter how small the tab. Plus I usually feel bad like they aren’t getting paid enough so that plays a strong part in it too. So for me 20% or more is my rule.

    Unless the server is horrible, then I’m telling! Lol!

  • Brittney

    Growing up, I was taught that you should leave a few dollars for servers…but I wasn’t taught that delivery people, hair dressers, Etc were ‘supposed’ to be tipped as well…and who chooses which service jobs should include tipping because there are many rules that come along with it..its a social standard…. if you didn’t grow up tipping’ then most likely you won’t..

  • Mimi

    I can’t speak for anyone else but I’m black and I tip everytime I go out, I even tip the pizza delivery guy without any hesitation. If I can’t afford the tip I get it to-go .

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