(Entrepreneur) — Running an online shop might spare you the pain of paying rent each month, but rest assured, you’ll still need Alka-Seltzer.
Just ask Daniel Hallac, a co-founder of Kidmondo, an online baby journal service. Since launching his web business in May of last year, he’s learned that keeping customers’ credit-card information on file is something better left to security specialists. And, when it comes to customer service, the global reach of a website can mean taking a few late-night service calls.
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