Multicultural Approach Charts Future of the Beauty Business

July 8th, 2010 - By TheEditor

by Caletha Crawford

"Milani"How the fast growth of minority groups in the United States is coloring the future of the cosmetics industry.

Open a magazine or simply turn on the TV and the ads for cosmetics are unavoidable. That’s not anything new. Advertising has always been a war paint battleground. What has changed are the faces showcasing these products. Where these promotions used to be filled with Caucasians, today they’re just as likely to feature African-Americans, Hispanics or Asians. Though it’s unclear how much of this shift has to do with a changing standard of beauty in the U.S., one thing is apparent: the cosmetics industry has recognized women of color as a growth opportunity.

Though the slate of Black, Latino, Asian and Indian spokesmodels is long now—Rihanna for Cover Girl, Halle Berry for Revlon, Eva Longoria Parker and Aishwarya Rai for L’Oreal and Jessica White for Maybelline, to name a few—it’s important to note that the first African-American model wasn’t signed to a major brand until 1992 when Cover Girl tapped Lana Ogilvie. This means that all but the youngest of today’s adult women came of age without seeing themselves reflected in cosmetics ads or offerings.

Before these companies can capitalize on this market, many beauty brands will need to kiss and make up with communities that often felt marginalized by the industry. After all, as a recent study by market research firm Mintel revealed, black women don’t believe the majority of beauty advertisers are speaking to them. Further, only 35 percent of these women feel they are positively reflected in the media in general.

Strength In Numbers

While consumers might be hesitant to embrace this new inclusive normal, today women of color often take center stage in the marketing and R&D initiatives for many entrepreneurial brands as well as cosmetics conglomerates. According to Bob Wallner, national sales manager for Milani Cosmetics, this shift occurred for one very good reason. “As a result of the 2000 census, all of the major retailers selling cosmetics in this country focused on the browning of America,” he said. “All of them initiated a search for brands to answer that constituency—not just African-Americans but also Hispanics.”

And taking a look at the numbers, it’s easy to see what sparked merchants’ interest. According to the Census, both the African-American and Hispanic populations had a higher growth rate than the overall U.S. population from 1990 to 2000. While the U.S. expanded by 13 percent during that time, African-Americans grew by 15.6 percent to 34.7 million. And the number of Hispanics in this country jumped 61 percent to 35.2 million.

Taken as a whole, these statistics add up to big potential for brands that can address these demographics. While accurate numbers are difficult to come by for cosmetics specifically, market research publisher Packaged Facts has reported that ethnic haircare, makeup and skincare products combined constituted a $3 billion business in 2009.

"Flori Roberts"

Flori Roberts launched in 1966 as the first African-American cosmetics line to sell in department stores.

These numbers are sure to skyrocket as we move toward a point—some say as early as 2042—when minorities are the majority in this country.

“Times have changed dramatically and there are many more options available for women of color than in the past,” stated Sandra Hutson, brand director for Black Opal. “The industry is finally starting to recognize that women of color really do need products that are developed especially for their them.”

Whether they’re going about it with overt messaging and products like Cover Girls’ Queen Collection, which is fronted by Queen Latifah, or through broader marketing campaigns like that of L’Oreal USA’s HIP line, which simply offers colors with higher pigmentation which work better on darker skin, it is clear marketers are taking this consumer group into account when developing new products.

Blurring the Lines

Offering the right product is only part of the solution. How companies choose to reach out to these groups will be critical to their growth. As the 2000 Census also showcased by allowing respondents to identify themselves as more than one race, our society is a melting pot. In response, Don Montuori, publisher of Packaged Facts, said many beauty companies have already started to shy away from targeting any one group. “In 2010, there is a strong trend to position beauty products multi-culturally. That is, not only to the three principal minorities consisting of Hispanics, African-Americans, and Asians, but also to Arabs, Native Americans, South Asians, and others,” he said. “A strength of using the term ‘multicultural’ is that products carrying the label can be marketed to everybody, including Caucasians.”

Flori Roberts, which launched in 1966 as the first African-American cosmetics line to sell in department stores, has since become sensitive to marketing to a wider spectrum. “Our audience is broader in that we have moved over to other ethnicities,” said Sharon Boone, president of Flori Roberts’ parent company Color Me Beautiful. “Depending on their skin tone, Latinos and Indians still have to look to brands like us to find shades that are a perfect match. Once you start going yellow, golden or olive [mainstream] brands still have a bit of old school thought mixed in when it comes to addressing skin color.”

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  • Jemma

    When it comes to skin care products, celebrity endorsements really make little difference in my purcahsing decision. It is all about the performance of the product. It does not make sense to use Lancome just for name sake while it does not work for me. Skin types are different and Cosmetic Houses must really try and and understand skin of black people. most times our skin ranges from sensitive, dry to oily, as well as pigmentation- skin discolouration. What causes sensitivity is from trying so many products that are not meant for us from the first place.

  • satiah m

    As a very loyal and discerning American Diasporic African women, I grew up not seeing myself positively in advertisements. Still, for the most part when dark-skinned women such as myself are seen, we are selling feminine hygiene products or "driving Ms. Daisy" (popular hair care product) while Ms. Daisy shakes her hair all over the place. Later, we get the "privilege" to give our dollars to companies that haven't earned them bc they come up with hair care products for natural/relaxed hair? and-Oh! now, I'm a "Queen"? I will continue to buy FFair, Flo-Rob, and other lines that deserve my money like Soul Purpose, and Mac, 'cause they came correct from the beginning.

  • http://www.arthritistreatmentlab.com Corey Chapman

    market research is always necessary to establish supply and demand data'~`

  • http://www.scaffoldingboards.org Maria Rogers

    all businesses need market research to make sure that a product will succeed.;`-

  • http://www.beyondfacesng.com Wendy Pee

    Loooooooooooooooling at Cpetty and ROB,u r so right bout taking d better percentage of d Beauty mkt and I think its more than 20%really.

    Most of ths white full lips n Big bums are beauty surgeries,dnt be deceived n I'm not saying thr isn't natural ones but few are and its again cos there has been a lotta mixed-races now.

    Yvone pls can I see some pix of ur Silk Accessories?

    I'm proud to be an African&nuffing can change that <3

    Mucha <3

    Peregrinoyewande@yahoo.com.

  • CPetty

    ROB is soo correct, I'm italian and black women always say "nah you a sista"…please I'm italian, not that being black is bad but lets not get it twisted, thin waste, full lips…I got em. Get over it.

  • ROB STEVENS

    The reason blacks are being "included" in the commercials, is because we are having more financial power. The more financial power we have, the more firms will cater to us and want to please us. The day we will represent 20% of the market, they will cater to us even more. @ AMANDA BOO: black women are not the only with full lips, and nice asses. Travel the world and you will see for yourself.

  • http://www.essenceofsilk.com Yvonne

    Yes & there are now many places that carry products for us, including foundations more hair care products & more.

    Stay beautiful… "EssenceofSilk.com" 100% washable silk & satin pillowcases, hair wraps & more.

  • http://marciewrites.wordpress.com Marcie

    It's great that black women are being recognized, but it should also be noted that we come in different shades of beautiful. We are all not light-skinned like the models selected by beauty companies to represent us.

  • bluekid

    Rihanna face is on it, I'm not buying it period!

  • Amanda Boo!

    Society is Just Coming to Realization That African American Women Are BEAUTIFUL, They have naturally what other women of other races lack, or have to go get surgey to enhance (I.e. Lips, ass, etc) :-)

  • MsDtown

    We still notice how commercial ads featuring models of different ethnic groups push the Black girl towards the back or barely flashes the camera her way. It's as if the companies are saying we HAVE to put a black girl in there but let's not focus on it. I refuse to purchase those products….furthermore we are smart enough to research to find out which conglomerates own which brands and steer clear of the sister companies as well. Either represent us fairly and proudly or not at all.